Rub-A-Dub Plumbing

Sees incredible savings in first month with GPS Insight

Company:
Rub-A-Dub Plumbing

Industry:
Plumbing

Location:
Tyler, TX

Website:
rubadubplumbing.com

“GPS Insight has given us the ability to reduce costs, which put a few precious points back to the bottom line. Everyone needs that.”

Ginny Rivers
Administrative Manager, Rub-A-Dub Plumbing

Highlights

  • 18% decrease in reported overtime hours within the
    first month, saving thousands of dollars on payroll

  • $400 saved on fuel costs alone within the first month

Company

Rub-A-Dub Plumbing offers plumbing and septic services throughout East Texas.

Challenge

Unable to Verify Technicians’ Locations
Before using GPS Insight, Rub-A-Dub Plumbing had a difficult time locating where technicians were at any given time throughout the day. The issue affected many areas of the business, the largest of them being overtime hours claimed. Not having location data made it near impossible to enforce Rub-A-Dub Plumbing’s standards of accountability, which techs sign off on. Each technician averaged 15 hours of overtime each week.

High Fuel Costs
Since they couldn’t effectively dispatch techs to customer sites, they took inefficient routes and unnecessary stops throughout the day, resulting in very high fuel costs.

Solution

With costs on the rise, Rub-A-Dub Plumbing needed a solution fast to help curb these costs and stop the bleeding. GPS Insight keyed in on these challenges and delivered the insight needed to resolve them.

Lowered Overtime Costs
After implementing GPS Insight, Rub-A-Dub Plumbing’s average time worked of 55 hours per week per technician dropped to 47 hours, equating to an 18% decrease in overtime hours claimed in the first month. This decrease in hours claimed meant thousands of dollars saved in payroll! Because of the integration between their field service solution and GPS Insight tracking, they can verify if a tech clocked out at the last job or at home. They were able to verify that technicians were not clocking out when they were supposed to before leaving the last job of the day.

Increased Driver Accountability

With a system now in place to locate techs at all times, Rub-A- Dub Plumbing found a driver going home to take long lunches. GPS Insight provided the tools necessary to reinforce driver policies already in place to stop this behavior.

Reduced Fuel Costs
There are many factors that can raise fuel costs. Sometimes it can be the result of one issue or many happening at once. In Rub-A- Dub Plumbing’s instance, they were able to decrease fuel costs and save over $400 on their fuel bill alone in the first month with GPS Insight! This was achieved by putting an end to unnecessary stops made by the drivers and reducing overall miles driven.

Ginny Rivers, Administrative Manager at Rub-A-Dub Plumbing, said, “It’s a powerful tool to add to your arsenal for getting a leg up on the competition. In the service industry, we need every advantage we can gain to stay ahead of our competitors.”