FieldAware

FieldAware

Field Service Management by GPS Insight.

Expedite tedious processes like scheduling, dispatching, and invoicing

Empower your field staff by putting vital project information at their fingertips

Track, automate, and optimize your operations to deliver high impact results

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Field Service Software

FieldAware digitizes every field service work order — from the time it’s created to the moment it’s invoiced to the customer. Eliminate lost jobs, delight customers, and eradicate illegible work orders, giving your business real-time visibility and accurate data.
  • With one tap, field techs and engineers receive all the info they need to complete a job
  • Track jobs from anywhere, so everyone has the same data
  • Integrate with ERP, CRM, and accounting systems for full transparency from back office to the field

Key Field Management Features

  • Asset Management
  • Estimates
  • Field Notifications
  • Guided Navigation
  • Knowledge Management
  • Media Uploads
  • Offline Capabilities
  • Parts & Services
  • Recurring Routes
  • Service Execution
  • Signature Capture
  • SLA Management
  • Technician Enablement
  • Timesheets
  • Work Order Management
  • FSM-for-Dummies-Preview-Cover

    Field Service Management For Dummies®

    A clear guide to understanding how FSM software can work for your business, no matter your size or how much experience you have with technology.

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    From the office to the field, our simple-to-use solution streamlines communication between teams.

    Our robust features help you boost efficiency and productivity to deliver high impact results.

    In the Field

    Give techs and engineers the tools they need to get the job done—quickly, safely, and efficiently. In the field and on the job, FieldAware makes it easier to deliver better service to your customers and creates a positive work environment for employees.

    • Access job information from any mobile device

    • Close jobs faster by creating invoices on site

    • Complete job documentation quickly and accurately with one-touch data collection

    • Eliminate cumbersome paperwork after each job

    • Reduce customer disputes thanks to automatic documentation

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    In the Office

    Give dispatch and operations teams clear oversight into field worker locations, job sites, and work details to streamline your field service workflow. Assign work to the right tech, at the right location, and with all the resources they need—every time.

    • See field teams at a glance with map-based scheduling

    • Improve service delivery for customers and maintain quality standards

    • Prioritize and assign jobs quickly to simplify the dispatch  process

    • Increase first-time fix rates and close more jobs on the first visit

    Management Teams

    Turn your field service organization into a profit center. Gain clear visibility and deep insights into your business operations to better manage your teams, identify revenue opportunities, and grow or mature your business.  

    • Built in analytics helps spot trends and potential issues for fast action and decision support 

    • Identify areas of improvement with powerful reporting that offers transparency into day-to-day operations 

    • Better visibility and faster communications create a more connected organization 

    • More efficient customer service means happier customers and higher revenue 

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    Advanced & Packed Full of Field Service Management Features.

    Discover how FieldAware connects your entire field service operation and drives value to every part of your business. Sign up for a demo today!

    Technology Management

    FieldAware provides an advanced analytics engine with a dashboard hosting 12 standard reports, so you can quickly access the information you need to help grow your business.

    • Easily monitor KPIs such as job time, lead time, and job delays
    • View reports from a high level or dig into the granular details
    • Improve operations by balancing priorities, personnel utilization, and revenue management

    Key Technology Management Features

    • Cloud-based Sharing
    • Custom Roles
    • Custom Templates
    • Custom, Dynamic Forms
    • Easy Onboarding
    • Mandated Settings
    • NetSuite Integration
    • Offline Mode
    • Public API Integration
    • QuickBooks Enterprise Integration
    • QuickBooks Online Integration
    • Salesforce Integration
    • Secure Cloud Storage – Unlimited

    Trusted by Mid-Market & Enterprise Industry Leaders

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    Belmont Instrument, LLC (PRNewsfoto/Belmont Instrument, LLC)