FieldAware
FieldAware
Field Service Management Software by GPS Insight.
Equip your field service technicians with FSM software that will allow them to track, automate, and optimize tedious processes like scheduling, dispatching, and invoicing.
Benefits of Field Service Management Software
FieldAware digitizes every field service work order from the time it’s created to the moment it’s invoiced to the customer. Complete more jobs, meet the highest customer expectations, and eradicate illegible work orders, giving your business real-time visibility and accurate data with our modern FSM solution.
- Integrate with ERP, CRM, and accounting systems for full transparency from the back office to the field
- Transfer essential data to field techs and engineers to ensure they receive all the info needed to complete a job
- Schedule upcoming or ad-hoc service calls for the nearest techs to enhance route optimization
Key Field Management Features
- Asset Management
- Job Estimates
- Mobile Field Notifications
- Guided Navigation
- Photo Uploads
- Offline Capabilities
- Signature Capture
- SLA Management
- Timesheets
- Work Order Management
Learn how to grow with GPS Insight.
Download our guide to improve your field service maturity by adopting modern asset management technology.
Streamline communications between the office and the field with our service management tools.
Our robust features help every fleet team member in a different way
In the Field
Give your on-site employees the tools they need to get the job done quickly, safely, and efficiently. In the field and on the job, FieldAware makes it easier to nurture positive customer relationships while speeding up the service process for field techs.
• Access job status and important information from any mobile device
• Complete job documentation quickly and accurately with one-touch data collection
• Complete job documentation quickly and accurately with one-touch data collection
• Eliminate cumbersome paperwork after each job
• Reduce customer disputes thanks to automatic documentation
In the Office
Give dispatch and operations teams clear oversight into field worker locations, job sites, and work details to streamline your field service workflow. Assign work to the right tech, at the right location, and with all the resources they need every time.
• Visualize field teams and routes at a glance with map-based scheduling
• Improve service delivery for customers and maintain quality standards
• Prioritize and assign jobs quickly to simplify the dispatch process
• Increase first-time fix rates and close more jobs on the first visit
Management Teams
Management Teams
Turn your field service organization into a profit center. Gain clear visibility and deep insights into your business operations to boost project management, identify revenue opportunities, and expedite monotonous business processes like sorting and filing customer documentation.
• Spot trends and potential issues with built-in analytics for concise decision-making
• Identify areas of improvement with powerful reporting that offers transparency into day-to-day operations
• Create a link between the field and operations teams for better visibility and faster comms
• Increase customer support efficiency to garner lasting customers and higher revenue
Packed Full of Features You Need in a Field Service Management Solution.
Discover how FieldAware connects your entire field service operation and drives value to every part of your business. Sign up for a demo today!
Technology Management
FieldAware provides an advanced analytics engine with a dashboard hosting 12 standard reports, so you can quickly access the metrics you need to help grow your business.
- Easily monitor service industry KPIs such as job time, lead time, and job delays
- View reports from a high level or dig into the granular details
- Improve operations by balancing priorities, personnel utilization, and revenue management
- Integrate with existing field service software solutions like NetSuite, Quickbooks, and Salesforce
Key Technology Management Features
- Easy Onboarding
- Unlimited Cloud-based Storage and Sharing
- Custom Roles
- Custom Templates
- Custom, Dynamic Forms
- Mandated Settings
- Offline Mode
- Public API Integration
Customer Success Stories
See how ReSource POS found considerable cost savings, a quick ROI, and the ability to streamline communications.
Generator Systems Delivers Exceptional Customer Service and Operational Excellence
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