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GPS Insight believes that the customer experience is crucial to a successful relationship.

Technical Support

Technical Support

Available to you 24/7/365 by phone or email to verify installations, troubleshoot issues, and answer questions.

Account Management

Account Management

Your primary resource for consultation, training, account reviews, adding GPS devices, and more.

Customer Service Awards:

Bronze Stevie Award for Customer Service

Customer Service Department of the Year
American Business Awards
3-time Winner (2016-2018)

People's Choice Stevie Award for Customer Service

People’s Choice For
Favorite Customer Service
American Business Awards

Bronze Stevie Award for Customer Service

Front-Line Customer Service Team of the Year
American Business Awards
2-time Winner (2016-2017)

Technical Support

GPS Insight has the most tenured Support Team in the GPS tracking industry. Our team of Support Technicians are rigorously trained and are equipped to handle all technical questions. Customers are not just a number to us; we strive to make sure that they have the best customer experience.

Our U.S.-based Technical Support Team Will:

  • Resolve any issues the same day
  • Proactively identify and solve issues
  • Provide the most one-call resolutions in the Telematics Industry

GPS Insight has been by our side every step of the way. The company just didn’t sell the product, but became a partner to us. Feels like family. Thank you for everything you do.

Donna B.

Director of Consolidated Services, Dallas County

GPS Insight is a wonderful company to work with. We have experienced working with Sales, Set-up, Account Management, and Support. In all areas, we are very pleased.

Donna K.

CEO, Fire Equipment Service & Sales, Inc.

The GPS Insight customer service we have received is outstanding. The people are always very friendly and make sure they have helped us in the proper way.

Burnett T.

Fleet Admin, Crescent Electric Supply Company

Account Management

Our Account Management team’s mission is to interface with you early and often, and support you in building a long-term solution that maximizes return on investment.

Our Account Management Team Will:

  • Provide services at no additional cost

  • Focus on understanding your business and work with you to overcome any challenges to help reach your goals and objectives

  • Perform quarterly account reviews to ensure that you have a deep understanding of where you are finding success and where you have opportunities for ROI

  • Provide advanced training for you and your team on the latest products and features

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