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GPS Insight believes that the customer experience is crucial to a successful relationship.

Technical Support

Technical Support

Available to you 24/7/365 by phone or email to verify installations, troubleshoot issues, and answer questions.

Account Management

Account Management

Your primary resource for consultation, training, account reviews, adding GPS devices, and more.

Customer Service Awards:

Bronze Stevie Award for Customer Service

Customer Service
Department of the Year
American Business Awards

People's Choice Stevie Award for Customer Service

People’s Choice For
Favorite Customer Service
American Business Awards

Bronze Stevie Award for Customer Service

Front-Line Customer Service
Team of the Year
American Business Awards

Technical Support

GPS Insight has the most tenured Support Team in the GPS tracking industry. Our team of Support Technicians are rigorously trained and are equipped to handle all technical questions. Customers are not just a number to us; we strive to make sure that they have the best customer experience.

Our U.S.-based Technical Support Team Will:

  • Resolve any issues the same day
  • Proactively identify and solve issues
  • Provide the most one-call resolutions in the Telematics Industry

FESSI Logo

icon-quote-left2 GPS Insight is a wonderful company to work with. We have used their services for almost three years and in that time we have experienced Sales, Set-up, Account Management, and Support. In all areas, we are very pleased. icon-quote-right

Donna K., CEO, Fire Equipment Service and Sales, Inc.

Account Management

Our Account Management team’s mission is to interface with you early and often, and support you in building a long-term solution that maximizes return on investment.

Our Account Management Team Will:

  • Provide services at no additional cost

  • Focus on understanding your business and work with you to overcome any challenges to help reach your goals and objectives

  • Perform quarterly account reviews to ensure that you have a deep understanding of where you are finding success and where you have opportunities for ROI

  • Provide advanced training for you and your team on the latest products and features

icon-quote-left2 GPS Insight’s customer service is outstanding. People are always friendly and make sure they’ve helped us in the proper way. icon-quote-right

Burnett T., Fleet Administrator, Crescent Electric Supply Company

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