Field Service

Management Software.

For Mid-Market & Enterprise Businesses.

Track KPIs, connect your team, and share real-time data.

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Field Service Management For Dummies®

A clear guide to understanding how FSM software can work for your business, no matter your company size or how much experience you have with technology.


for Mid-Market and Enterprise Businesses

Customer Insights

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Business Insights

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Trusted by

Mid-Market & Enterprise Businesses

Across Various Industries

  • Access Control Systems
  • AR/Remote Assistance
  • Commercial
  • Commercial Laundry
  • Construction
  • Data
  • Electrical
  • Facilities Management
  • Fire Protection
  • Fitness Equipment
  • Food & Beverage
  • Food Processing Equipment
  • Government
  • Heavy Equipment
  • Higher Education
  • HVAC
  • IOT/Connected Devices
  • Lab Equipment
  • Lighting Systems
  • Medical Equipment
  • MFG Packaging
  • Multi-Trade
  • Office Décor
  • Oil Field Services
  • Onsite Power & Generators
  • Plumbing
  • Predictive/Preventative Maintenance
  • Process Manufacturing
  • Public Safety
  • Restaurant Equipment
  • Security
  • Service & Replacement
  • Signage Systems
  • Solar
  • Solar Installation
  • Textile Equipment
  • Utilities
  • Waste Management
  • Water Treatment Facilities
  • Well Maintenance
  • and More

Mid-Market & Enterprise

Field Management

FieldAware digitizes every field service work order — from the time it’s created to the moment it’s invoiced to the customer. Eliminate lost jobs, delight customers, and eradicate illegible work orders, giving your business real-time visibility and accurate data.

  • With one tap, field techs and engineers receive all the info they need to complete a job
  • Track jobs from anywhere, so everyone has the same data
  • Integrate with ERP, CRM, and accounting systems for full transparency from back office to the field

Key Field Management Features

  • Asset Management
  • Estimates
  • Field Notifications
  • Guided Navigation
  • Knowledge Management
  • Media Uploads
  • Offline Capabilities
  • Parts & Services
  • Recurring Routes
  • Service Execution
  • Signature Capture
  • SLA Management
  • Technician Enablement
  • Timesheets
  • Work Order Management

Mid-Market & Enterprise

Operations Management

Provide route and schedule optimization by finding best-case scenarios to get the maximum amount of jobs done, with the most qualified engineers, in the least amount of time. 

  • Create rules around skills, permits, tech working hours, and availability
  • Give rapid optimization response times using analytics and AI best-results spotter
  • Increase quality and effectiveness of schedules by merging planner knowledge, optimized results, and predefined business criteria

Key Operations Management Features

  • Accounting Tools
  • Branding & Style
  • Dispatching
  • Geo-tracking
  • Multi-Locations
  • National Accounts
  • Performance Management
  • Project Management
  • Real-time Reporting
  • Resource Planning
  • Route & Schedule Optimization
  • Workload Balancing
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Advanced & Packed Full of Mid-Market & Enterprise Features

Discover how FieldAware connects your entire field service operation and drives value to every part of your business. Sign up for a demo today!

Mid-Market & Enterprise

Customer Management

Delight your customers with a best-in-class experience that ensures satisfaction and drives retention. Keep customers informed and reduce no-access scenarios by confirming appointments through email and SMS.

  • Provide a link to the customer portal so clients can access appointment details such as date, time, and address of their past and upcoming appointments
  • Allow administrators to configure rules to notify your customers and engineers about changes and updates with push notifications, alerts, or SMS
  • Tailor the customer portal to the company’s specific business needs

Key Customer Management Features

  • Custom Pricing
  • Customer Data Management
  • Customer History
  • Customer Notifications
  • Customer Portal
  • Invoicing

Mid-Market & Enterprise

Technology Management

FieldAware provides an advanced analytics engine with a dashboard hosting 12 standard reports, so you can quickly access the information you need to help grow your business.

  • Easily monitor service KPIs such as job time, lead time, and job delays
  • View dashboard reports from a high level or dig into the granular details
  • Improve operations by balancing priorities, personnel utilization, and revenue management

Key Technology Management Features

  • Cloud-based Sharing
  • Custom Roles
  • Custom Templates
  • Custom, Dynamic Forms
  • Easy Onboarding
  • Mandated Settings
  • NetSuite Integration
  • Offline Mode
  • Public API Integration
  • QuickBooks Enterprise Integration
  • QuickBooks Online Integration
  • Salesforce Integration
  • Secure Cloud Storage – Unlimited

Trusted by Mid-Market & Enterprise Industry Leaders

Belmont Instrument, LLC (PRNewsfoto/Belmont Instrument, LLC)

See the benefits for yourself

Harness the power FieldAware to boost productivity, increase operational efficiencies, and drive customer success. Sign up for a demo today!