FieldAware:

Field Service

Management Software.

For Mid-Market & Enterprise Businesses.

Track KPIs, connect your team, and share real-time data.

FieldAware ENT App Bundle 2
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Brand new ebook

Field Service Management For Dummies®

A clear guide to understanding how FSM software can work for your business, no matter your company size or how much experience you have with technology.

ROBUST FIELD SERVICE MANAGEMENT SOFTWARE

for Mid-Market and Enterprise Businesses

Customer Insights

ico business insgights
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Business Insights

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Trusted by

Mid-Market & Enterprise Businesses

Across Various Industries

  • Access Control Systems
  • AR/Remote Assistance
  • Commercial
  • Commercial Laundry
  • Construction
  • Data
  • Electrical
  • Facilities Management
  • Fire Protection
  • Fitness Equipment
  • Food & Beverage
  • Food Processing Equipment
  • Government
  • Heavy Equipment
  • Higher Education
  • HVAC
  • IOT/Connected Devices
  • Lab Equipment
  • Lighting Systems
  • Medical Equipment
  • MFG Packaging
  • Multi-Trade
  • Office Décor
  • Oil Field Services
  • Onsite Power & Generators
  • Plumbing
  • Predictive/Preventative Maintenance
  • Process Manufacturing
  • Public Safety
  • Restaurant Equipment
  • Security
  • Service & Replacement
  • Signage Systems
  • Solar
  • Solar Installation
  • Textile Equipment
  • Utilities
  • Waste Management
  • Water Treatment Facilities
  • Well Maintenance
  • and More

Mid-Market & Enterprise

Field Management

FieldAware digitizes every field service work order — from the time it’s created to the moment it’s invoiced to the customer. Eliminate lost jobs, delight customers, and eradicate illegible work orders, giving your business real-time visibility and accurate data.

  • With one tap, field techs and engineers receive all the info they need to complete a job
  • Track jobs from anywhere, so everyone has the same data
  • Integrate with ERP, CRM, and accounting systems for full transparency from back office to the field

Key Field Management Features

  • Asset Management
  • Estimates
  • Field Notifications
  • Guided Navigation
  • Knowledge Management
  • Media Uploads
  • Offline Capabilities
  • Parts & Services
  • Recurring Routes
  • Service Execution
  • Signature Capture
  • SLA Management
  • Technician Enablement
  • Timesheets
  • Work Order Management

Mid-Market & Enterprise

Operations Management

Provide route and schedule optimization by finding best-case scenarios to get the maximum amount of jobs done, with the most qualified engineers, in the least amount of time. 

  • Create rules around skills, permits, tech working hours, and availability
  • Give rapid optimization response times using analytics and AI best-results spotter
  • Increase quality and effectiveness of schedules by merging planner knowledge, optimized results, and predefined business criteria

Key Operations Management Features

  • Accounting Tools
  • Branding & Style
  • Dispatching
  • Geo-tracking
  • Multi-Locations
  • National Accounts
  • Performance Management
  • Project Management
  • Real-time Reporting
  • Resource Planning
  • Route & Schedule Optimization
  • Workload Balancing
FieldAware ENT App Laptop Phone

Advanced & Packed Full of Mid-Market & Enterprise Features

Discover how FieldAware connects your entire field service operation and drives value to every part of your business. Sign up for a demo today!

Mid-Market & Enterprise

Customer Management

Delight your customers with a best-in-class experience that ensures satisfaction and drives retention. Keep customers informed and reduce no-access scenarios by confirming appointments through email and SMS.

  • Provide a link to the customer portal so clients can access appointment details such as date, time, and address of their past and upcoming appointments
  • Allow administrators to configure rules to notify your customers and engineers about changes and updates with push notifications, alerts, or SMS
  • Tailor the customer portal to the company’s specific business needs

Key Customer Management Features

  • Custom Pricing
  • Customer Data Management
  • Customer History
  • Customer Notifications
  • Customer Portal
  • Invoicing

Mid-Market & Enterprise

Technology Management

FieldAware provides an advanced analytics engine with a dashboard hosting 12 standard reports, so you can quickly access the information you need to help grow your business.

  • Easily monitor service KPIs such as job time, lead time, and job delays
  • View dashboard reports from a high level or dig into the granular details
  • Improve operations by balancing priorities, personnel utilization, and revenue management

Key Technology Management Features

  • Cloud-based Sharing
  • Custom Roles
  • Custom Templates
  • Custom, Dynamic Forms
  • Easy Onboarding
  • Mandated Settings
  • NetSuite Integration
  • Offline Mode
  • Public API Integration
  • QuickBooks Enterprise Integration
  • QuickBooks Online Integration
  • Salesforce Integration
  • Secure Cloud Storage – Unlimited

Trusted by Mid-Market & Enterprise Industry Leaders

FSM-Mid-Enterprise-plumbingforce-item-logo-800x500.800x500
FSM-Mid-Enterprise-allied-glass-item-logo-800x500.800x500
FSM-Mid-Enterprise-cross-refrigeration-item-logo-800x500.800x500
FSM-ME-Thermo-King
FSM-Mid-Enterprise-ventexx-item-logo-800x500.800x500
FSM-ME-Lely
FSM-Mid-Enterprise-cedar-management-item-logo-800x500.800x500
FSM-Mid-Enterprise-pearson-mechanical-item-logo-800x500.800x500
FSM-Mid-Enterprise-cotes-mechanical-item-logo-800x500.800x500
FSM-ME-Blue-Rhino
FSM-Mid-Enterprise-sun-oil-limited-item-logo-800x500-2.800x500
FSM-Mid-Enterprise-proair-item-logo-800x500.800x500
FSM-Mid-Enterprise-ardmore-fresh-air-item-logo-800x500.800x500
FSM-Mid-Enterprise-stansfield-vending-item-logo-800x500.800x500
Belmont Instrument, LLC (PRNewsfoto/Belmont Instrument, LLC)

See the benefits for yourself

Harness the power FieldAware to boost productivity, increase operational efficiencies, and drive customer success. Sign up for a demo today!

FieldAware:

Field Service

Management Software.

For Mid-Market & Enterprise Businesses. Track KPIs, connect your team, and share real-time data.

FieldAware ENT App Laptop Phone