{"id":64592,"date":"2023-03-15T10:23:33","date_gmt":"2023-03-15T17:23:33","guid":{"rendered":"https:\/\/www.gpsinsight.com\/?p=64592"},"modified":"2023-03-15T10:23:46","modified_gmt":"2023-03-15T17:23:46","slug":"new-podcast-series-showcases-gps-insight-products-people","status":"publish","type":"post","link":"https:\/\/www.gpsinsight.com\/blog\/new-podcast-series-showcases-gps-insight-products-people\/","title":{"rendered":"New Podcast Series Showcases GPS Insight Products & People"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16.0″ global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2023\/03\/GPSI-New-Podcast_2000x600.jpg” alt=”GPSI-New-Podcast” title_text=”GPSI-New-Podcast” admin_label=”Fullwidth Image” _builder_version=”4.19.4″ global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”34px||11px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16.0″ width=”700px” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” max_width=”700px” max_width_tablet=”700px” max_width_phone=”80%” max_width_last_edited=”on|desktop” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”||5px|||” use_custom_width=”on” width_unit=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Blog Title” _builder_version=”4.19.4″ header_font=”||||||||” header_text_color=”#275c8d” header_font_size=”48px” header_2_font=”|600|||||||” header_2_text_color=”#353535″ header_2_font_size=”30px” header_3_font_size=”32px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin_phone=”0px|||” custom_margin_last_edited=”off|desktop” custom_padding=”||20px||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_font_size_tablet=”” header_font_size_phone=”24″ header_font_size_last_edited=”on|desktop” header_2_font_tablet=”||||||||” header_2_font_phone=”|600|||||||” header_2_font_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

New Podcast Series Showcases GPS Insight Products & People<\/strong><\/h1>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

GPS Insight is always adapting, innovating, and finding new ways to connect with the fleet and field community.<\/p>\n

To enhance that mission, we\u2019ve launched a new podcast, hosted by Managing Editor Carla Wardin, to showcase the products and people at GPS Insight and discuss all things fleet & field, from telematics, to dash cams, to GPS tracking, to today\u2019s most talked about industry issues.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2023\/02\/Podcast-Profile.png” alt=”The GPS Insight Podcast” title_text=”Podcast Profile” url=”https:\/\/www.gpsinsight.com\/resources\/podcasts\/” align=”center” _builder_version=”4.19.4″ _module_preset=”default” max_width=”250px” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Peruse the podcast page!
\n<\/strong><\/span><\/h2>\n

Our first three episodes focused on a range of issues.[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

On No U-Turns<\/strong>, featuring our Director of Small Business David Press, he discussed technology and its role in improving safety and efficiency in the fleet industry. According to David, telematics and dashcams are crucial. Telematics help fleet managers solve invoice discrepancies, plan more efficient routes for drivers, and improve maintenance. Acquiring fleet vehicles has been a challenge for fleet managers over the last couple of years, so keeping vehicles they have working efficiently for as long as possible is a top priority.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2023\/02\/GPSI-Podcast-EP1.jpg” alt=”No U-Turns – 1″ title_text=”No U-Turns – 1″ url=”https:\/\/open.spotify.com\/episode\/3CcnAWtGHCJ5c5I4jMfsTS?si=eLpTEwmyRm6khumPePjdQg” align=”center” _builder_version=”4.19.4″ _module_preset=”default” max_width=”250px” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” sticky_enabled=”0″ custom_margin=”30px||||false|false”][\/et_pb_image][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Insurance companies are making sure fleets have safety initiatives in place and dashcams – like Driveri<\/a> – play a leading role. They fill in the blanks in telematics, monitoring distracted, tired drivers, and seatbelt usage. External cameras help reconstruct an accident, determine the damage done immediately, and artificial intelligence (AI) analyzes and instantaneously delivers information that allow managers to coach drivers to improve safety.<\/p>\n

We also learned that David\u2019s golf game isn\u2019t yet where he wants it to be.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Episode 2, Sharing the Crown<\/strong>, featured Customer Support Manager Kelly Long, GPS Insight\u2019s 2022 Employee of the year. Kelly and Carla discussed the ins and outs of customer support, and the keys to ensuring customers in need feel heard and get their problems resolved.<\/p>\n

Kelly and her team work to provide seamless tech support. No one likes calling tech support. You already have a problem. There\u2019s something wrong and you want it fixed quickly. Kelly and her team strive to make customer support as painless as possible.<\/p>\n

One of the most common complaints across every industry is having to wait on hold or for a callback that takes 48 hours or more. GPS Insight\u2019s number one goal is to ensure someone is speaking to a real person so that, when they call in, they receive a one-call resolution.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2023\/02\/GPSI-Podcast-EP2.jpg” alt=”No U-Turns – 2″ title_text=”No U-Turns – 2″ url=”https:\/\/open.spotify.com\/episode\/7KHmEVd2XnR26dEWbeluh8?si=Y0HN1ahmQ9S1mcCWBOD0ew” align=”center” _builder_version=”4.19.4″ _module_preset=”default” max_width=”250px” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” sticky_enabled=”0″ custom_margin=”30px||||false|false”][\/et_pb_image][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Beyond speed, the team works to make every interaction more human. Some techs just follow processes, but GPS Insight encourages its team members to avoid the hold button, have true conservations with customers, and be more personable to show their value. Customer interactions go better when they know you care.<\/p>\n

Kelly highlighted a recent difficult issue for some customers. In 2022, major telecom services shut down older 3G networks, which had a major impact on some customers that have been with GPS Insight for years, and who often used older devices. Finding technology that replicated what they were used to and getting it up and running was a challenge for some and the team worked hard to provide extra care and meet the challenge.<\/p>\n

Based in Texas, Kelly is kept busy by her two sons and enjoys taking them to see the Texas Rangers play\u2026even if they\u2019re not very good. Hope springs eternal!<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Episode 3, Keeping Companies Sticky<\/strong>, spotlighted Krista Jurczenia, Strategic Services Manager at GPS Insight.<\/p>\n

Carla and Krista discussed marketing, partner interactions and how these relationships can improve the product for GPS Insight customers and deliver the brand to different audiences.<\/p>\n

Krista takes over once a partner, like resellers and referral partners, comes on board with GPS Insight. These partners help expand awareness of GPS Insight tools and services, and are so familiar with the products, that they often provide suggestions to Krista and her team on how to further improve the technology for a better experience.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2023\/02\/GPSI-Podcast-Ep3-Keeping-Companies-Sticky-700×700-1.jpg” alt=”GPSI-Podcast-Ep3-Keeping-Companies-Sticky-700×700″ title_text=”GPSI-Podcast-Ep3-Keeping-Companies-Sticky-700×700″ url=”https:\/\/open.spotify.com\/episode\/7hLhUneZzzDvdwe5TTrgJr?si=scpzrFSSR2SgJ7wOVIC–g&nd=1″ align=”center” _builder_version=”4.19.4″ _module_preset=”default” max_width=”250px” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” sticky_enabled=”0″ custom_margin=”50px||||false|false”][\/et_pb_image][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

GPS Insight provides so many resources to resellers and is always looking for new partners. Become a Partner<\/a> today.<\/p>\n

When not helping partners, Krista rides horses and plays the fun auntie, winding up her nephew and then dropping him off at home.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”Blog Intro Text” _builder_version=”4.19.4″ text_font=”||||||||” link_font=”|700|||on||||” header_font=”||||||||” header_2_font=”|700|||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ header_2_font_size_tablet=”36px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Podcast episodes
<\/strong><\/span><\/h2>\n

This is the top podcast on fleet management and field service. When you want information about telematics, your fleet, operational efficiency, and how to create a culture of safety, tune in. Our industry experts are here to talk about how to make your fleet operations better. Whether it\u2019s GPS tracking, dash cams, fleet technology, or apps, our new episodes will touch on every aspect.<\/p>\n

That\u2019s just the first three – there are many more podcast episodes<\/a> posted! Stay tuned as we navigate the biggest industry issues and explore specific GPS Insight solutions.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019ve launched a new podcast to showcase GPS Insight and give you the best customer experience possible!<\/p>\n","protected":false},"author":43,"featured_media":64593,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"

\"\"<\/a>For the most part, companies with outside sales teams, such as pharmaceutical companies, have not adopted GPS tracking software to monitor their reps. There have been a number of reasons as to why they haven\u2019t, two of which being privacy issues and the hardwired installation of the devices. These are two legitimate issues that we have the answer to.<\/p>

GPS Insight has been selected by Garmin to integrate with the fleet 590 device, which is a portable device that combines GPS tracking<\/a> capabilities for fleet management and the simplicity of Garmin navigation.<\/p>

Problem #1: Invasion of Privacy<\/h2>

Since outside sales teams are typically given a company leased vehicle, reps use them for work and for personal use. The issue lies with tracking their employees during off hours and weekends. Sales reps understandably don\u2019t want their employer having insight to what they do with their personal time.<\/p>

The Garmin fleet 590<\/a> device can be taken out of the vehicle on evenings and weekends so that the invasion of privacy conversation goes right out the window.<\/p>

Problem #2: Installing a GPS Tracking Device<\/h2>

The fact that the majority of GPS tracking software providers sell hardwire installed devices is a problem for companies with outside sales teams, like pharmaceutical companies, seeing as they usually lease vehicles. Fleet managers do not want the hassle that comes with messing with wiring on a vehicle they do not own. This would also make it cumbersome to move the devices from vehicle to vehicle as new reps leave and come on board or as vehicles get traded in.<\/p>[caption id=\"attachment_1989\" align=\"aligncenter\" width=\"300\"]\"Garmin<\/a> Garmin fleet 590 GPS tracking device[\/caption]

The Garmin fleet 590 device plugs into the cigarette lighter for power and ignition on\/off recognition. This device works perfectly for companies with leased vehicles, because all professional installation costs and downtime are eliminated.<\/p>

How GPS Tracking Benefits Outside Sales Teams<\/h2>

With those 2 obstacles aside, GPS tracking software provides not only fleet managers with an array of benefits, but it also supplies sales managers of outside sales teams with powerful information, they wouldn\u2019t otherwise have, to help optimize sales operations.<\/p>