{"id":33956,"date":"2020-09-09T23:57:41","date_gmt":"2020-09-09T23:57:41","guid":{"rendered":"https:\/\/www.gpsinsight.com\/?p=33956"},"modified":"2023-05-19T09:20:05","modified_gmt":"2023-05-19T16:20:05","slug":"payment-software-solution","status":"publish","type":"post","link":"https:\/\/www.gpsinsight.com\/blog\/payment-software-solution\/","title":{"rendered":"4 Key Features to Look for in a Payment Software Solution"},"content":{"rendered":"
[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2020\/09\/payment-software-hero.jpg” alt=”payment software” title_text=”payment software hero” admin_label=”Fullwidth Image” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_margin=”||0px” custom_padding=”||0px” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ max_width=”800px” custom_margin=”||0px” custom_padding=”||0px” use_custom_width=”on” width_unit=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”||0px|” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Blog Title” _builder_version=”4.16″ header_font=”||||||||” header_text_color=”#275c8d” header_font_size=”50px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin_phone=”0px|||” custom_margin_last_edited=”off|desktop” header_font_size_tablet=”” header_font_size_phone=”24″ header_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
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We\u2019ve all been in situations as a customer where our interaction with a business was going well. But then it turned sour when it was time to pay. Perhaps you were presented with an invoice that stated, \u201cPayment via cash or check\u201d when you were only prepared to pay with a credit card. And as seems to be so frequent these days, maybe you paid for a service with a credit card which then became compromised.<\/p>\n
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Field service companies are not immune to these types of situations. When they happen, customers are left with a bad taste in their mouth and the company is left without the repeat business. However, using payment software that is integrated with your field service management platform to manage financial transactions is an imperative piece of not only making your life easier, but making your customer\u2019s overall experience seamless.<\/p>\n
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We\u2019ve put together a few items that you\u2019ll want to watch for as you consider different solution providers.<\/p>\n
[\/et_pb_text][et_pb_image src=”https:\/\/www.gpsinsight.com\/wp-content\/uploads\/2020\/09\/payment-software-body-1.jpg” alt=”payment software” title_text=”payment software body 1″ align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][et_pb_text disabled_on=”|off|” admin_label=”processing 1″ _builder_version=”4.19.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
It never fails: When things break or go wrong in a home, it\u2019s at a most inopportune time \u2013 an HVAC unit dies in the middle of summer, the roof springs a massive leak during rainy season, a pipe freezes and bursts in the winter. These can be expensive fixes that a customer might not be able to pay for outright. If their only option is to pay for your services with cash or a check, this creates a problem. Don\u2019t be surprised, either, if your customer tells you they don\u2019t even use checks – the U.S. Federal Reserve reported in its 2019 Federal Reserve Payments Study<\/a> that check payments are on the decline by more than seven percent<\/p>\n [\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”processing 2″ _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]Providing your customers with flexible payment options, including credit cards, is an important part of giving them top-notch service. You\u2019ll want to consider what this looks like for your business. Are you only looking to give customers an online option to make a credit card payment from a link on an invoice or in an email? Or are you interested in taking mobile payments in the field, as well? Do you need the ability to automatically take payment for recurring customers? Many payment software providers offer flexibility in credit card processing methods, so be sure to ask about the ones that are most important to you.[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”data security” _builder_version=”4.19.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size=”36px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\nData Security and Payment Software<\/h3>\n