{"id":21241,"date":"2018-02-09T21:44:24","date_gmt":"2018-02-09T21:44:24","guid":{"rendered":"https:\/\/www.gpsinsight.com\/?p=21241"},"modified":"2023-03-02T15:43:43","modified_gmt":"2023-03-02T22:43:43","slug":"switching-telematics-providers","status":"publish","type":"post","link":"https:\/\/www.gpsinsight.com\/blog\/switching-telematics-providers\/","title":{"rendered":"Are You Thinking About Switching Telematics Providers?"},"content":{"rendered":"

[et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.19.4″ _module_preset=”default”][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”Row” _builder_version=”4.19.4″ custom_padding=”||0px|” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” max_width=”800px” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Blog Title” _builder_version=”4.16″ header_font_size=”43″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Switching Telematics Providers?<\/h1>\n

What to Expect in Your Transition<\/em><\/h4>\n

[\/et_pb_text][et_pb_image src=”\/\/www.gpsinsight.com\/wp-content\/uploads\/2018\/02\/telematics-decisions.jpg” alt=”Switching Telematics Providers” title_text=”Switching Telematics Providers” url_new_window=”on” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Blog Image” _builder_version=”4.16″ custom_margin=”7px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid” animation=”off” sticky=”off” always_center_on_mobile=”on” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text disabled_on=”|off|” admin_label=”Blog Introduction” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\nIf you\u2019re looking to switch telematics providers, here are the top questions asked by your peers:<\/p>\n

[\/et_pb_text][et_pb_blurb title=”%22Will providers buy me out of my existing contract?%22″ use_icon=”on” font_icon=”||divi||400″ icon_placement=”left” image_icon_width=”24″ admin_label=”%22Will providers buy me out of my existing contract?%22″ _builder_version=”4.16″ header_text_color=”#15234c” header_font_size=”20″ custom_margin=”||0px|0px” custom_padding=”||0px|0px” animation=”left” custom_css_blurb_content=”max-width: 100% !important;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”24″ saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_blurb][et_pb_blurb title=”%22Can I use the same devices I already have installed?%22″ use_icon=”on” font_icon=”||divi||400″ icon_placement=”left” image_icon_width=”24″ admin_label=”%22Can I use the same devices I already have installed?%22″ _builder_version=”4.16″ header_text_color=”#15234c” header_font_size=”20″ custom_margin=”||0px|0px” custom_padding=”||0px|0px” animation=”left” custom_css_blurb_content=”max-width: 100% !important;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”24″ saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_blurb][et_pb_blurb title=”%22What does retraining my team look like on the new software?%22″ use_icon=”on” font_icon=”||divi||400″ icon_placement=”left” image_icon_width=”24″ admin_label=”%22What does retraining my team look like on the new software?%22″ _builder_version=”4.16″ header_text_color=”#15234c” header_font_size=”20″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||0px|0px” custom_padding=”||0px|0px” animation=”left” custom_css_blurb_content=”max-width: 100% !important;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”24″ saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_blurb][et_pb_text disabled_on=”|off|” admin_label=”Blog Introduction” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\nEvery provider will answer these questions differently. This article will address how the market commonly answers these questions, how GPS Insight does, as well as how you can expect to handle it in your transition.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Will providers buy me out of my current contract?” _builder_version=”4.16″ custom_margin=”||0px|” custom_padding=”||0px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\u201cWill providers buy me out of my current contract?\u201d<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ padding_mobile=”off” column_padding_mobile=”on” admin_label=”Row” _builder_version=”4.19.4″ custom_padding=”0px||0px|” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” max_width=”800px” sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|0px||” custom_css_main_element=”margin-right: 30px !important;” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.16″ custom_margin=”10px|0px||” custom_padding=”|0px||” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\nThe most common way telematics contracts work is staggered per device, either according to their installation date or purchase date, much the same way cell phone plans operate. Every provider will differ in how they approach answering this question of buying you out of your existing contract. Something key to remember is auto-renewals.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_image=”\/\/www.gpsinsight.com\/wp-content\/uploads\/2018\/02\/pull-quote-bg.jpg” custom_padding=”54px|0px|30px|0px” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.16″ text_font=”|on|on||” text_text_color=”#353535″ text_font_size=”22″ text_line_height=”1.2em” text_orientation=”center” custom_margin=”0px|||” custom_padding=”0px|30px||30px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\nIF YOU DON\u2019T PROVIDE A CANCELLATION NOTICE WITH SOME PROVIDERS, YOU WILL BE
\nAUTO-RENEWED<\/span><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”Row” _builder_version=”4.19.4″ custom_padding=”0px|||” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” max_width=”800px” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text disabled_on=”|off|” admin_label=”First Section cont” _builder_version=”4.16″ custom_margin=”0px|||” custom_padding=”0px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\nIf you don\u2019t provide cancellation notice within the appropriate time, your contract will most likely auto-renew for the same amount of time. The common timeframe requested for cancellation is 60-90 days before the end of the contract and you must get confirmation from the provider that they received it. This leaves you with two options. Either ask the new provider you want to work with if they will help offset the cost or start your migration over to the new provider as each device contract ends. GPS Insight recommends waiting to put as many devices in one order as possible to prevent having a multitude of staggered contracts in the future.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”\u201cCan I use the same devices I already have installed?\u201d” _builder_version=”4.16″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\u201cCan I use the same devices I already have installed?\u201d<\/h2>\n

Many providers claim to be \u201chardware-agnostic\u201d meaning that they will allow you to use your existing devices. While this may be possible, it is neither an easy or guaranteed process and is one that many providers shy away from. When transitioning to a new provider, GPS Insight recommends replacing any existing hardware to ensure that you receive the proper warranty coverage on the devices should any issues arise. Whether you are self-installing or scheduling professionals for the job, you should expect and plan on vehicle downtime to remove the old hardware and install the new devices. This vehicle downtime can be minimal if installations are planned out carefully.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”\u201cWhat does retraining my team look like on the new software?\u201d” _builder_version=”4.16″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

\u201cWhat does retraining my team look like on the new software?\u201d<\/h2>\n

Every telematics provider has a different approach to their support after the sale. With some providers, you become a number with little to no resources to set you up for success with their product. With others like GPS Insight, you receive a dedicated Account Manager who will provide unlimited training for you and your team. These telematics providers who are invested in your success will also provide an online resource for you to access on your own time to learn at your own pace. You should expect some time for retraining and learn the new software. While main aspects of the systems might be similar, it’s new software, which always has a learning curve.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”|off|” admin_label=”What to Expect When You\u2019re Expecting to Switch” _builder_version=”4.16″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

What to Expect When You\u2019re Expecting to Switch<\/h2>\n

The theme with each of these answers is that you should expect the process to take some time when switching telematics providers. Whether you have to wait out an existing contract, plan and schedule uninstalling and reinstalling devices, or retraining your team on the new software, it will take time to do it right. But whatever the reason is you’re looking to switch, finding a quality vendor that makes sense is worth the time.<\/p>\n

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With some telematics providers, you become just a number with no resources to set you up for success with the product. <\/p>\n","protected":false},"author":43,"featured_media":21357,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[487],"tags":[205,212,1245,386,391,437],"acf":[],"_links":{"self":[{"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/posts\/21241"}],"collection":[{"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/comments?post=21241"}],"version-history":[{"count":0,"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/posts\/21241\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/media\/21357"}],"wp:attachment":[{"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/media?parent=21241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/categories?post=21241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gpsinsight.com\/wp-json\/wp\/v2\/tags?post=21241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}