Switching from Paper Logbooks to ELD?
How to Successfully Transition to Technology
While fleets are required to implement Electronic Logging Devices (ELDs), there are no guidelines in the Federal Motor Carrier Safety Administration (FMCSA)’s regulations that outline how fleets should make the transition from paper logbooks to ELDs.
We understand this is a paradigm shift for management and drivers who have been using paper logbooks for most, if not the full duration, of their careers. Through our extensive ELD experience, we have developed the most important steps that your business should take to successfully make the transition by the December 18 deadline.
Pick the Right ELD Provider
The first step in this shift is to choose a strong ELD provider-partner. Along with ensuring the device meets compliance with the FMCSA’s guidelines, it’s beneficial to choose a partner that offers support throughout implementation and beyond.
Tips for a Successful ELD Deployment
It’s not enough to have the right equipment. Both you and your ELD provider must allow for training time for drivers, staff, and managers so everyone feels comfortable using the technology by December. If your fleet is transitioning to ELD from paper logbooks, it’s likely that you will face pushback from drivers and other staff who are concerned about integrating the technology into their daily workflow.
While it should be made clear to drivers and staff that ELDs must be used to prepare HOS records of duty status (RODS), it’s crucial to address employee concerns about ELD head on. Listening to why employees are concerned will help resolve these issues quickly. You can also lean on your ELD provider to help find answers to these concerns.
Key Aspects of ELD Support
Choose an ELD partner that provides live training for software administrators to get up and running, and an account manager who is available after the implementation to answer ongoing questions and training needs.
Having an ELD vendor that offers 24/7/365 support specific to electronic logging is essential so that technical issues with hardware can be resolved as soon as possible.
It’s highly beneficial to partner with a provider that offers online training assets like videos, feature guides, and deep dive articles that you can refer to later.
Prepare for Change
There is one unavoidable truth about the ELD Mandate – it will change the way your fleet and your employee operate on a day-to-day basis. As your business makes the transition from paper logs to ELDs, change must also be factored into the transition, including how reporting will be handled, edits are made, and how to handle roadside inspections.
How day-to-day operations will change: