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Where are your vehicles? How are they being used?

When you run a business with a mobile workforce, accountability relates to how you hold drivers responsible for their time and use of company property. It’s also about how your business holds itself answerable to your customers. When you don’t know what your guys are doing or how they are spending their time, it causes issues from both these aspects of accountability.

What’s your biggest challenge with accountability?

Receiving fleet visibility

No Fleet Visibility

Verifying Payroll

Can't Verify Payroll

Preventing Side Jobs

Suspicious of Side Jobs

Providing Proof of Service

Difficulty Providing Proof of Service

Key Considerations for Fleets Implementing Telematics
GPS Insight Overview

Key Considerations for Fleets Implementing Telematics

GPS Insight Solution Overview

Fleet Visibility

fleet visibility

When your vehicles and/or equipment leave the yard, do you know with absolute certainty where they are going and how they are being used? The reality is without the right tools in place to track their locations – there is no way to know for sure.

Many businesses struggle to know how employees are spending their time, using company vehicles, and the overall productivity of their business if they do not have proper visibility over their fleet.

What’s the Impact?

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Here are a few questions to consider as you research possible solutions to solve this challenge.

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Where do your vehicles really go once they leave the yard? How are your drivers operating your vehicles?

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How are your vehicles representing your brand to the community?

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How do your dispatchers locate drivers throughout the day and is it efficient?

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What is the impact to you and your business if this challenge is NOT solved?

Payroll Verification

Do your employees keep track of their hours on paper timesheets? If they don’t clock in and out electronically, it’s possible they might round up to the nearest hour when they can’t recall the exact times the started and ended their day. While 15 minutes here and there may not seem like a big deal, it can really add up over time.

If you don’t hold your employees accountable for their time, it doesn’t only increase payroll expenses. It raises other important questions like how are employees spending that time while they are on the clock and are jobs be completed as efficiently as possible?

payroll

What’s the Impact?

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Here are a few questions to consider as you research possible solutions to solve this challenge.

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Do your drivers ever take a long way back home or to the yard to add hours to their timesheet?

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How often do employees round up their hours worked? Do they ever falsify hours they did not work at all either by accident or maliciously?

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How much do rounded or estimated hours worked cost your business in payroll expenses?

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What is the impact to you and your business if this challenge is NOT solved?

Side Jobs

prevent side jobs

Could your drivers be performing side jobs in your company’s vehicles? While most businesses wouldn’t assume their employees would use company property without permission for their own gain, the reality is this does happen – and more often than you would think. In fact, side jobs are one of the most common challenges that businesses with fleets of vehicles face.

When employees use your company vehicles to perform side jobs, there can be far-reaching disadvantages to your business. Allowing this to occurs increases fuel expenses, wear and tear on vehicles, and takes direct revenue away from your bottom line.

What’s the Impact?

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Here are a few questions to consider as you research possible solutions to solve this challenge.

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How much fuel is used when employees perform side jobs in your vehicles? How much does that cost your business?

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How many extra jobs could your employees complete for you if they couldn’t do side jobs?

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What happens if a vehicle is involved in an accident during non-working hours? Is your business liable?

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Proof of Service

Have you ever had a customer call in and claim that your business did not complete a job? This conversation becomes complicated if your employee claims that they did complete the service in question.

Resolving billing disputes with customers can be a tricky subject. On one hand, you want to keep your customers happy and increase the chance of repeat business and referrals. On the other hand, unfounded refunds can be unnecessarily costly, and you don’t want to charge less for your services without just cause.

When you have no way to prove if the service was actually complete or how long your employees were on the jobsite, it’s likely that you will side in the customer’s favor to maintain the relationship and scold an employee for not doing their job, when in reality they did.

proof of service

What’s the Impact?

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Here are a few questions to consider as you research possible solutions to solve this challenge.

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How much does it cost when you “foot the bill” for work you did complete?

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Is it possible your employee didn’t complete the job? How does that effect your relationship with that customer?

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If your employee was not on the jobsite, how were they spending that time while they were on the clock?

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What is the impact to you and your business if this challenge is NOT solved?

How We’ve Helped Our Customers

Whitton Companies

Whitton Companies

Whitton Companies streamlines payroll verification and receives major savings.

Plumbing Medic

Plumbing Medic

Plumbing Medic increases driver accountability by receiving visibility over their fleet.