First Class Charter
First Class Charter specializes in charter bus transportation for group and business travel.
Manual process of keeping logs and state mileage
Ripple effects of the mandate on the customer experience
“We knew when the mandate came down there were going to be a lot of companies that didn’t get on board until the last minute. We also knew there would be a retraining period for the drivers as well as our tour groups and the time they plan. It changed our mindset and approach. We had to retrain our mindset in how far a driver can go in a day.” – Mark D.