East Central Energy
Gains Fleet Visibility to Make Faster and Smarter Decisions
East Central Energy is a member-owned electric cooperative that provides electric service to more than 58,000 homes, farms, and businesses in east central Minnesota and northwestern Wisconsin.
Increase Efficiency with Fleet Visibility
Improve Safety Standards for Drivers
Improve Outage Response Time
Visibility = Massive Savings
Dispatchers now have a full view of all vehicles and technicians effectively shrinking their 5,000 square mile service area. This location intelligence brings an average monthly decrease of miles driven by 14,000 miles translating into $40,000 in annual savings!
Enhanced Safety Protocols
East Central Energy can now respond to emergency scenarios with urgency to better serve their customers during their time of need. Distress calls are processed more effectively and addressed with precision rather than guesswork. They also have taken their safety practices to the next level by proactively monitoring and coaching technicians on unsafe driving behavior.
Faster Response Times
NISC and GPS Insight worked together to integrate both software applications. This integration takes place with an open application programming interface (API) system from GPS Insight. It allows MapWise to connect with GPS Insight. East Central Energy makes faster and better decisions with this new integration. They can quickly dispatch a technician who is the closest to a job rather than someone far away at one of the stops.
How East Central Energy believes GPS Insight can help your business: