In the world of fleet and field operations, success hinges on one critical factor: visibility. Knowing where your assets are, how they’re performing, and how they align with daily workflows is a necessity that will make or break your business.
At GPS Insight, we’ve always prioritized giving you unmatched clarity into your fleet through real-time tracking, diagnostics, and actionable insights. But what happens when you combine that visibility with the power of seamless field service management (FSM)?
That is where ServiceBridge comes in.
With ServiceBridge’s latest innovations, we’re excited to showcase how Merge Maps, Fillable PDFs, and Credit Card Surcharge integrate with GPS Insight’s industry-leading fleet tracking to create a unified command center.
Together, they bridge the gap between field and fleet operations, turning data into decisions and inefficiencies into opportunities.
Why Integration Matters: Field + Fleet = A Force Multiplier
Fleet managers know that vehicles are only part of the equation.
The real challenge lies in synchronizing your drivers, technicians, schedules, and assets to meet customer demands profitably. Yet too many businesses still operate with fragmented tools. The reality of the world of field and fleet is things like dispatchers guessing which technician is closest, unaware of traffic or vehicle health, field teams wasting hours on necessary but tedious paperwork, hidden costs, like credit card fees, eating into margins without a clear path to recovery.
By integrating ServiceBridge’s FSM capabilities with GPS Insight’s telematics, you’re no longer managing two sides of a coin, you’re holding the entire currency of your operation.
ServiceBridge’s New Features are here to change everything and build your full command center.
Merge Maps: Where Fleet Meets Field in Real Time
GPS Insight customers already rely on real-time vehicle tracking, route optimization, and maintenance alerts. Now, with ServiceBridge’s Merge Maps, that data becomes the backbone of smarter field operations. Merge Maps overlays your GPS Insight fleet data like live vehicle locations, idling stats, engine diagnostics, with ServiceBridge’s active job sites and technician schedules. The result is a single, interactive map that answers critical questions:
- Who’s closest to the next job? Assign technicians based on proximity and vehicle availability. If a truck needs repairs, dispatchers instantly reroute nearby healthy assets.
- How can I reduce fuel waste? Spot overlapping routes or underutilized vehicles and adjust schedules on the fly.
- What’s delaying my team? Monitor both driver behavior (e.g., speeding) and job progress to address bottlenecks before they escalate.
The real-world impact for your business is why this matter. Imagine a technician completes a job early. Instead of returning to the depot, Merge Maps identifies another service call 10 minutes away; and confirms their truck has enough fuel to handle the trip. This isn’t just efficiency; it’s profitability in motion.
Fillable PDFs: Turn Fleet Data into Instant Documentation
GPS Insight automatically logs vehicle locations, mileage, and job timelines. ServiceBridge’s Fillable PDFs takes this further by embedding that data into customizable, branded forms. This means no more time spent on manual entry.
How It Works
- Auto-Populate Fields: Job start/end times, vehicle mileage, and technician locations (pulled from GPS Insight) auto-fill in forms like work orders or inspection reports.
- On-Site Professionalism: Technicians complete digital forms at the job site, attach them to customer profiles, and send invoices instantly—all while you track their location for accuracy.
- Compliance Made Simple: Automatically archive OSHA reports or maintenance records with timestamps and geotags for airtight audits.
The real world impact for your business is game-changing.
If a customer disputes an invoice, claiming a technician arrived late, a timestamped PDF showing the truck’s arrival (verified by GPS data) and a signed work order. This lets you resolve these types of issues in seconds.
Credit Card Surcharge: Protect Margins Without Slowing Down
A good fleet manager obsesses over money spent on fuel, maintenance, and overtime costs, looking for opportunities to care for their fleet, but also save.
The silent budget killer is something you usually can’t avoid: credit card processing fees. ServiceBridge’s Credit Card Surcharge feature, integrated with GPS Insight’s job completion data, ensures you keep as much of your revenue as possible.
When a job is marked complete in ServiceBridge (with GPS-verified timestamps), invoices are sent immediately. Customers pay via credit card, with fees automatically calculated and disclosed. This credit card processing system blocks surcharges in prohibited states and ensures transparency, maintaining customer trust and your company getting paid faster. These quicker payments mean you can reinvest savings in fleet upgrades or expansion.
The impact of this upgrade on your business will be noticeable immediately. After a $10,000 week of jobs, you reclaim $300 in fees which is enough to cover a month of GPS Insight’s tracking services or fund a new tool for your team.
A Command Center Built for Growth
By merging GPS Insight’s precision fleet tracking with ServiceBridge’s field service agility, you’re not just streamlining operations, you’re building a foundation for sustainable growth.
This unified approach transforms raw data into a strategic asset, giving you end-to-end oversight of vehicles, jobs, and finances in a single, intuitive interface. With real-time visibility into fleet health and field workflows, you gain the foresight to act proactively, reroute around traffic delays, preempt maintenance issues, or reallocate resources before bottlenecks arise.
As your operations expand, the system scales effortlessly, adapting to evolving needs without sacrificing clarity or control. It’s more than efficiency, it’s a future-proof strategy that turns everyday decisions into opportunities to outpace competitors, reduce costs, and elevate customer trust.
Here, growth isn’t a goal; it’s the natural outcome of a command center designed to empower every move you make. The future of fleet and field management isn’t about choosing between GPS tracking and FSM. It’s about harnessing both.
With ServiceBridge’s new features and GPS Insight’s proven telematics, you’re not just solving problems; you’re unlocking potential. Our tools estimate how much you’ll save on fuel, admin time, and fees. Join the leaders of the industry that already command their operations with GPS Insight and ServiceBridge.
Don’t just manage your fleet. Command it.