FieldAware:

Field Service

Management Software.

For Franchise Businesses.

Track KPIs, connect your team, and share real-time data.

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Brand new ebook

Field Service Management For Dummies®

A clear guide to understanding how FSM software can work for your business, no matter your company size or how much experience you have with technology.

ROBUST FIELD SERVICE MANAGEMENT SOFTWARE

for Franchise Businesses

Customer Insights

ico business insgights
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Business Insights

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Trusted by

Franchise Businesses

Across Various Industries

  • Audiovisual
  • Building Services
  • Cleaning Services
  • Cleanup Services
  • Commercial Equipment Services
  • Electrical
  • Facilities Management
  • Fire Protection
  • Garage Door
  • Home Services
  • HVAC
  • Inspection Services
  • Insulation
  • Landscaping
  • Locksmith
  • Pest & Wildlife Control
  • Plumbing
  • Restoration Services
  • Security
  • Service & Replacement
  • and More

Franchise Management

When you’re running a franchise, you have to replicate excellence across the board – including opening new locations, setting up new operations, branding, managing royalties, tracking techs, making purchases, and scheduling it all. With FieldAware, you can connect every team member, no matter if they’re in the office, on a call, or across the country.

  • Ensure a consistent workflow at each location with standardized processes and mandated settings and fields
  • Access and report on multiple company branches from a single dashboard

Key Operations Management Features

Service national customers with consolidated invoicing and assignment to top-performing locations.

Mandate settings, assign territories, run reports, collect royalties, and manage franchisee access.

Auto-assign customers to the correct franchise territory, and get notified of out-of-territory work.

Access and report on multiple company branches from a single dashboard.

Configure and customize royalty payments for each franchisee within GPS Insight.

Ensure a consistent workflow at each location with mandated settings and fields.

FRANCHISE

Field Management

Take control of your field service management with confidence, so techs, the office, and customers are all on the same page.

  • Give techs the power of the mobile app, so they have in-field access to work orders, customer documentation, and more
  • Keep orders consistent with branded and customized documents
  • Store customer notes, photos, videos, forms and more in our unlimited, secure cloud data storage

Key Field Management Features

A full inventory of products, parts, services, and bundles available on your mobile device.

Quickly setup recurring routes and work orders for repeat customers.

Manage everything you need to get the job done in one convenient location.

Use this tool to manage and close proposals all in one location.

See the locations of all daily assignments and get voice-guided, turn-by-turn driving directions to the next job site.

Capture a signature for pre and post work directly on your mobile device.

FRANCHISE

Operations Management

Every daily task is made easier with a single platform for managing tasks, and you can replicate this experience across franchises.

  • Track your business data with a dashboard format to help you identify efficiencies
  • Help manage price, quality, inventory, and supply globally or regionally
  • Easily handle data migration from your previous system

Key Operations Management Features

Assign the right team to the right job with intuitive scheduling tools.

Create, schedule, and invoice multi-day or multi-part jobs with ease.

Know where your team members are and track their progress in real-time.

Get paid faster with two-way QuickBooks Online sync, card reader support, and flexible invoicing.

Assign jobs to your team based on current location with real-time dispatching.

Run reports on any data set in real-time to get actionable insights for your business.

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Advanced & Packed Full of Franchise Business Features

Discover how FieldAware connects your entire field service operation and drives value to every part of your business. Sign up for a demo today!

FRANCHISE

Customer Management

Finally, everyone has the same information at their fingertips. Provide customers with real-time notifications on upcoming jobs, create transparency by sharing work order and photos, and assign the right team to the right job the first time.

  • Easily create detailed, accurate estimates and invoices in minutes
  • Create and manage detailed customer records and access from any device
  • Simplify accounting with touchless invoicing for all recurring jobs, plus record communication and billing preferences

Key Customer Management Features

Know where your team members are and track their progress in real-time.

Create and manage detailed customer records with our robust CRM functionality.

Provide customers with timely notifications on upcoming jobs.

Create and manage customer contact and location information from any device.

Simplify accounting with touchless invoicing for all recurring jobs.

Create customized pricing and offers for your customers based on specific criteria.

FRANCHISE

Technology Management

You’re not just running one business – you’re running a franchise. Take advantage of our advanced analytics engine with a dashboard hosting 12 standard reports, so you can quickly access, analyze, and make decisions that make you successful.

  • Get paid faster with two-way QuickBooks Online sync, card reader support, and flexible invoicing
  • Publish branded and custom documents across your business, keeping work orders consistent
  • Save paperwork and reduce errors by creating digital PDFs of inspection forms, reports and more

Key Technology Management Features

GPS Insight offers two-way QuickBooks Online integration – syncing invoices, taxes and more; making it easy to keep your accounting correct. In addition, our Public API makes it possible to connect GPS Insight with a number of third-party web applications.

GPS Insight is cloud-based, allowing your service business to easily share documentation with clients through the customer portal. Invoices, work orders, photos and more are instantly available to share with your customers.

Quickly setup recurring routes and work orders for repeat customers.

Our powerful two-way sync with Oracle NetSuite eliminates accounting errors.

Set customized permissions for your team members to help keep sensitive date secured.

Create a personalized look and feel using our custom email and PDF templates. Save paperwork and reduce errors by creating digital PDFs of inspection forms, reports and more.

Trusted by FRANCHISE Industry Leaders Big & Small

See the benefits for yourself

Harness the power FieldAware to boost productivity, increase operational efficiencies, and drive customer success. Sign up for a demo today!

FieldAware:

Field Service

Management Software.

For Mid-Market & Enterprise Businesses. Track KPIs, connect your team, and share real-time data.

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