FieldAware:

Field Service

Management Software.

For Franchise Businesses.

Track KPIs, connect your team, and share real-time data.

Field Service Management For Dummies®

A clear guide to understanding how FSM software can work for your business, no matter your company size or how much experience you have with technology.

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ROBUST FIELD SERVICE MANAGEMENT SOFTWARE

for Franchise Businesses

Customer Insights

Business Insights

Trusted by

Franchise Businesses

Across Various Industries

Audiovisual
Building Services
Cleaning Services
Cleanup Services
Commercial Equipment Services
Electrical
Facilities Management

Fire Protection
Garage Door
Home Services
HVAC
Inspection Services
Insulation
Landscaping

Locksmith
Pest & Wildlife Control
Plumbing
Restoration Services
Security
Service & Replacement
and More

Franchise Management

When you’re running a franchise, you have to replicate excellence across the board – including opening new locations, setting up new operations, branding, managing royalties, tracking techs, making purchases, and scheduling it all. With FieldAware, you can connect every team member, no matter if they’re in the office, on a call, or across the country.

Ensure a consistent workflow at each location with standardized processes and mandated settings and fields
Access and report on multiple company branches from a single dashboard

Key Operations Management Features

National Accounts

Service national customers with consolidated invoicing and assignment to top-performing locations.

Franchise Accounts

Mandate settings, assign territories, run reports, collect royalties, and manage franchisee access.

Territory Accounts

Auto-assign customers to the correct franchise territory, and get notified of out-of-territory work.

Multi-Location

Access and report on multiple company branches from a single dashboard.

Royalty Collection

Configure and customize royalty payments for each franchisee within GPS Insight.

Mandated Settings

Ensure a consistent workflow at each location with mandated settings and fields.

FRANCHISE

Field Management

Take control of your field service management with confidence, so techs, the office, and customers are all on the same page.

Give techs the power of the mobile app, so they have in-field access to work orders, customer documentation, and more
Keep orders consistent with branded and customized documents
Store customer notes, photos, videos, forms and more in our unlimited, secure cloud data storage

Key Field Management Features

Parts + Services

A full inventory of products, parts, services, and bundles available on your mobile device.

Recurring Routes

Quickly setup recurring routes and work orders for repeat customers.

Work Order Management

Manage everything you need to get the job done in one convenient location.

Estimates

Use this tool to manage and close proposals all in one location.

Guided Navigation

See the locations of all daily assignments and get voice-guided, turn-by-turn driving directions to the next job site.

Signature Capture

Capture a signature for pre and post work directly on your mobile device.

Operations Management

Every daily task is made easier with a single platform for managing tasks, and you can replicate this experience across franchises.

Track your business data with a dashboard format to help you identify efficiencies
Help manage price, quality, inventory, and supply globally or regionally
Easily handle data migration from your previous system

Key Operations Management Features

Centralized Scheduling

Assign the right team to the right job with intuitive scheduling tools.

Project Management

Create, schedule, and invoice multi-day or multi-part jobs with ease.

Geo-Tracking

Know where your team members are and track their progress in real-time.

Accounting Tools

Get paid faster with two-way QuickBooks Online sync, card reader support, and flexible invoicing.

Dispatching

Assign jobs to your team based on current location with real-time dispatching.

Real-Time Reporting

Run reports on any data set in real-time to get actionable insights for your business.

Advanced & Packed Full of Franchise Business Features

Discover how FieldAware connects your entire field service operation and drives value to every part of your business. Sign up for a demo today!

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FRANCHISE

Customer Management

Finally, everyone has the same information at their fingertips. Provide customers with real-time notifications on upcoming jobs, create transparency by sharing work order and photos, and assign the right team to the right job the first time.

Easily create detailed, accurate estimates and invoices in minutes
Create and manage detailed customer records and access from any device
Simplify accounting with touchless invoicing for all recurring jobs, plus record communication and billing preferences

Key Customer Management Features

Customer Portal

Know where your team members are and track their progress in real-time.

Customer History

Create and manage detailed customer records with our robust CRM functionality.

Customer Notifications

Provide customers with timely notifications on upcoming jobs.

Customer Management

Create and manage customer contact and location information from any device.

Recurring Invoicing

Simplify accounting with touchless invoicing for all recurring jobs.

Custom Pricing

Create customized pricing and offers for your customers based on specific criteria.

Technology Management

You’re not just running one business – you’re running a franchise. Take advantage of our advanced analytics engine with a dashboard hosting 12 standard reports, so you can quickly access, analyze, and make decisions that make you successful.

Get paid faster with two-way QuickBooks Online sync, card reader support, and flexible invoicing
Publish branded and custom documents across your business, keeping work orders consistent
Save paperwork and reduce errors by creating digital PDFs of inspection forms, reports and more

Key Technology Management Features

Public API Integration

GPS Insight offers two-way QuickBooks Online integration – syncing invoices, taxes and more; making it easy to keep your accounting correct. In addition, our Public API makes it possible to connect GPS Insight with a number of third-party web applications.

Mandated Settings

GPS Insight is cloud-based, allowing your service business to easily share documentation with clients through the customer portal. Invoices, work orders, photos and more are instantly available to share with your customers.

Cloud-Based Sharing

Quickly setup recurring routes and work orders for repeat customers.

Oracle NetSuite

Our powerful two-way sync with Oracle NetSuite eliminates accounting errors.

Custom Roles

Set customized permissions for your team members to help keep sensitive date secured.

Custom Templates

Create a personalized look and feel using our custom email and PDF templates. Save paperwork and reduce errors by creating digital PDFs of inspection forms, reports and more.