FIELD SERVICE MANAGEMENT: REPORT

2020 Gartner Report – Use Wearable Technology to Enhance Frontline Worker Productivity: Field Service Management Report

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Access this Gartner report to find out how wearable technology can improve the way field services are managed by improving productivity, helping meet compliance requirements, improving quality, and providing lone worker protection.

“New/emerging wearable technology has the biggest potential for field service management. I&O leaders responsible for wearable computing should evaluate how remote expert guidance, immersive workflow, safety monitoring and immersive training can significantly increase these users’ business value.”

Gartner, Use Wearable Technology to Enhance Frontline Worker Productivity: Field Service Management, Leif-Olof Wallin, Nick Jones, 21 November 2019

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