FIELD SERVICE MANAGEMENT: CUSTOMER SUCCESS
What Field Service Organizations Should Expect In The Post-Pandemic World
FIELD SERVICE MANAGEMENT: ARTICLE
What Field Service Organizations Should Expect In The Post-Pandemic World Article
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Marc Tatarsky, SVP Marketing, discusses what organizations in the field service sector should expect as the world gradually reopens for business.
Rising expectations as companies adapt to the “New Normal”
Something interesting happened when the service industry was forced to deal with the global pandemic. A blurring of B2B and B2C customer experience (CX) expectations occurred. Find out more about the rising expectations for field service in the latest article from Field Service News.
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