It really improved our first-time fix rates. We were able to go much better prepared, routing the technician to where we needed to go. A single technician can now manage three times as many assets than he did prior.
It really improved our first-time fix rates. We were able to go much better prepared, routing the technician to where we needed to go. A single technician can now manage three times as many assets than he did prior.
M.E.S.O.
Chris Britt, CEO & President