Author: Shannon Spollen
Content Specialist/Events Manager
Curious about field service management software? We’ll show you what it is, and what challenges it can solve for your business.
- Provides better visibility into your schedule
- Connects customers and your employees
- Helps you get paid faster
- Allows you to spend less time on accounting tasks
- Shows you opportunities for growth.
Scheduling Software: 3 Big Benefits for Your Business
If you’re part of the group that is still using manual processes, consider the ways in which automating them could save you time and money. We’re taking a look here at how moving from paper to scheduling software can benefit your business.
No More Losing Information
Though we used a small service company in our example above, the pitfalls of relying on manual scheduling can, and do, affect field service companies of all types and sizes.
Everyone Has the Whole Story
More than 70 percent of respondents in a recent Microsoft report said they expect businesses to already know who they are, what they’ve purchased, and have insight into their previous engagements. Translated, if you’re a field service company relying on paper scheduling, you are already at a customer experience deficit before you even arrive at more than 70 percent of your daily appointments.
Optimized Routing and Dispatching
Another benefit to scheduling software is tightening up efficiency through optimized routing and dispatching.
Final Thoughts: Why Use Scheduling Software?
What business wouldn’t benefit from increased productivity in the office and in the field? Who doesn’t want an improved customer experience that comes from better communication between the office and technicians? Most importantly, who wants to continue turning down jobs because of time inefficiency? In other words, let scheduling software put time back in your day and money in your pocket.
Need a broader overview of field service software? Then check out our “What is Field Service Management Software?” blog post to learn more.