Scheduling is at the heart of every field service business. It’s where jobs are planned, technicians are dispatched, and customer commitments are kept. We’ve heard your feedback loud and clear—and we’re excited to share that the FieldAware Scheduler has been redesigned to save you time, improve efficiency, and help you deliver an even better customer experience.
The new scheduler isn’t just an upgrade. It’s a foundation built for today and ready to grow with your business tomorrow.
What’s New in the Scheduler
Faster Load Times
No more waiting around. The updated scheduler dramatically reduces load times, eliminating frustration and wasted minutes for office staff and dispatchers. That means more productive planning and smoother operations every day.
Updated User Interface
A clean, modern design makes scheduling faster, more accurate, and more intuitive. You can view, edit, and reschedule jobs on the fly—helping your team respond quickly to changing customer needs.
Drag-and-Drop Simplicity
Easily adjust schedules with a simple drag-and-drop. This intuitive functionality makes it easy to keep technicians on track and customers happy.
Expanded Job Information
See more job details at a glance and make edits directly from the scheduler. No extra clicks. No switching screens. Just the information you need, when you need it.
Integrated Map View
Visualize technician routes and job locations with an embedded map. This gives dispatchers a clear picture of the day, enabling smarter scheduling decisions and reduced travel time.
Scalability for Growth
Whether you’re adding new technicians, taking on bigger projects, or expanding service areas, the scheduler is built to scale alongside your business.
Supporting Our Customers Through Change
We understand—change can feel overwhelming. The scheduler is where you and your teams live and breathe every day. That’s why we’ve taken extra care to ensure the transition is smooth and supportive.
- What Stays the Same: The core scheduling functionality you rely on remains intact. You’ll still be able to plan and dispatch jobs the way you always have.
- Legacy Scheduler Access: We’ll keep the legacy scheduler available for a period of time, giving you the flexibility to adapt at your own pace.
- Designed to Feel Familiar: While the look and feel have been updated, the workflow remains intuitive and user-friendly.
Why This Matters
The updated scheduler is more than just a new tool—it’s a smarter way to run your business.
- Save time with faster performance and drag-and-drop controls.
- Improve accuracy with expanded job details and a modern interface.
- Deliver better service with clear route visibility and real-time rescheduling.
- Future-proof your operations with a platform designed to scale as you grow.
Growing Together
The scheduler improvements are just the beginning. As your business evolves, our tools will continue to evolve with you. We’re committed to building technology that doesn’t just meet your needs today but also helps you succeed tomorrow.
We heard your feedback, and we’re making changes—because your success is our priority.
