Technavio recognizes FieldAware as “key market player”
Technavio reports that the Field Service Management (FSM) software market is projected to grow by 1.89 billion over the next four years. Plus, due to market evolution powered by AI, the FSM market will grow over 14.27% during the forecast period.
Overall, growth is being driven by vendor pricing strategies and the increasing adoption of AI and predictive analytics in FSM software. However, the high cost of deploying FSM software is a significant challenge for some.
But – there’s an answer! FieldAware is ready for its place in the spotlight. FieldAware is a cost-effective solution that gives companies the cloud-based, subscription-based offerings they need.
In fact, Technavio names FieldAware as a “key market player” in the FSM world.
As the article notes, current trends in the FSM market include:
- AI and machine learning: AI and machine learning is used for predictive maintenance, intelligent scheduling, and improved problem resolution.
- Cloud-based platforms: With cloud-based platforms, customers get real-time data access and can integrate with their existing business systems.
- Mobile solutions: Mobile solutions give technicians more flexibility, as they can use mobile devices for real-time communication, to get job updates, and receive access to important job info
How does FieldAware fit in? Perfectly, in all three categories.
Why FieldAware
FieldAware is used by larger commercial and enterprise business, and it helps customers improve first time fix rates, integrate and expedite processes, and complete more jobs in less time. With FieldAware, businesses are able to quit doing their work manually. By using it, field service companies can track and automate tedious processes like scheduling, dispatching, and invoicing. Plus, this all improves the customer-business relationship.
With FieldAware, businesses can accomplish their work in real-time through mobile apps. They can quote jobs, create work orders, and make invoices in the same tool in the field. Plus, users can report on their own database with specific users, parts, customers, and assets. In the office, people can use FieldAware to easily track billing and jobs.
FieldAware is popular in a variety of industries, including trades, pest control, oil & gas, agriculture, trades, and other sectors. It’s designed to improve productivity for every type of field service business.
How FieldAware helps businesses with FSM
FieldAware helps businesses improve their dispatching abilities. By moving from paper to digital, the entire work process is improved – no more losing paper, manually delivering paper, or having it pile up on a desk. Plus, it’s possible to reduce inefficiencies with accurate scheduling. It also helps people communicate more clearly, as there is an easy connection between the office and drivers.
FieldAware also helps businesses manage their customers. Not only can they respond faster, but they can increase time on the job since they’re not spending so much time commuting. Both technicians and office workers also find FieldAware easy to use, so they can improve their services with better reporting solutions.
Overall, FieldAware helps businesses grow. Users are able to solve turnaround time on payment processing, plus get payment options in the app, like card, cash, check, and ACH transfer. The easier it is to get payment, the better the cash flow. It’s also easy to track accountability through payment and accounting integrations.
Technavio and FieldAware
The Technavio article notes that FSM solutions help companies improve field operations, increase productivity, and help make the customer experience more positive. FieldAware excels in all these areas. The article also highlights trends in FSM, such as AI, ML, IoT, and cloud-based solutions. FieldAware incorporates these technologies into its offerings as well.
Overall, the article recognizes FieldAware as a key player in the growing FSM software market, due to its ability to provide cost-effective and efficient solutions for FSM operations.
Learn more:
- Yahoo News Article: Field Service Management Software Market to Grow by USD 1.89 Billion (2024-2028), Driven by Vendor Pricing Strategies, AI-Powered Report Highlights Market Transformation – Technavio
- Technavio Report: Field Service Management (FSM) Software Market Size, Share, Growth, Trends, Industry Analysis Forecast 2024-2028
