Dash cams are common, but they don’t all have the same features and benefits. When you’re researching a system, especially one from a huge carrier like Verizon Connect, it’s helpful to look beyond basic video recording and compare the core components of the safety solution: video quality, video management, and vendor support.
One goal of a fleet dash cam system is prevention through AI, not just documentation after an accident. If your system is hard to use, stores video poorly, or relies on slow support, it’s not delivering the ROI you need. Let’s look at the choices.
1. Video Quality: Clear When It Counts
A basic camera, which is easy to find with low-cost providers or older systems, might capture the moment of an incident, but if the resolution is too poor to capture a license plate or traffic signal, the evidence is useless. Modern commercial systems should offer high resolution and multiple angle options.
The best solutions use dual HD cameras (road-facing and driver-facing). For instance, the GPS Insight system records high-definition video of driver activity, vehicle movement, and surrounding traffic to get clear evidence in case of a collision or false claim. Cameras make sure every moment of drive time is captured and can be reviewed and shared for quick resolution. With GPS Insight, you can record up to 664 hours of video using loop recording, even when you’re offline using a High Endurance SD cards with up to 512GB.
2. Smart Management: AI and Cloud Storage
The biggest difference between commercial fleet dashcams and basic consumer models is how they manage footage. Basic systems rely solely on SD cards, forcing fleet employees to physically get the storage medium and manually scroll through clips after an event. Obviously, this takes time and a lot of effort.
However, there’s a better way. GPS Insight features:
- Automatic cloud storage: Video is automatically uploaded to a secure cloud server, making files accessible anytime, anywhere.
- AI-powered event tagging: This is where GPS Insight excels over general competitors, including Verizon Connect. Our AI system eliminates the need for manual review by analyzing driving data in real-time. It provides a variety of alerts like lane departure, fatigue detection, and distracted driving, to warn the driver instantly, which means our system can prevent the event before it’s recorded. This shifts the focus from damage control to prevention – the real goal.
3. Vendor Support and System Reliability
You need a dash cam system with reliable hardware and people to back it up. This is a common point of frustration for Verizon Connect customers and customers at other large companies.
Reviewers on platforms like TrustRadius have noted that Verizon Connect sometimes struggles with “lack of hardware and software updates and support,” and customer service is often quick to open a case on issues but “lacks follow-up and solutions.” Plus, verified users detail instances where multiple trackers, sensors, and dashcams have remained non-functional for months without resolution. It’s easy to get lost in a big company. Unfortunately, this instability and slow response time can hurt your safety program.
On the other hand, we’re proud that GPS Insight has repeatedly earned high rates for our quality of support. We are responsive and proactive, and we make sure your devices are working. We also work to give you the coaching and training you need to maximize the value of your investment.
Choose the Company Designed for You
The choice comes down to whether you want a reactive recording tool or a proactive, AI-powered coaching system backed by reliable support.
While large providers like Verizon Connect offer video, their history of poor support and unreliable hardware creates risks for fleets. GPS Insight provides the full picture—superior HD video, AI-driven event detection that coaches drivers instantly, automatic cloud storage, and a support team ready to help you every step of the way.
Choose the better team member: GPS Insight. You – and your drivers – won’t regret it.
