Industry Leading Customer Service Team
GPS Insight believes that the customer experience is crucial to a successful relationship.
Available to you 24/7/365 by phone or email to verify installations, troubleshoot issues, and answer questions.
Your primary resource for consultation, training, account reviews, adding GPS devices, and more.
Customer Service Awards:
Customer Service Department of the Year American Business Awards
Front-Line Customer Service Team of the Year American Business Awards
GPS Insight has the most tenured Support Team in the GPS tracking industry. Our team of Support Technicians are rigorously trained and are equipped to handle all technical questions. Customers are not just a number to us; we strive to make sure that they have the best customer experience.
Our U.S.-based Technical Support Team Will:
- Resolve any issues the same day
- Proactively identify and solve issues
- Provide the most one-call resolutions in the Telematics Industry
GPS Insight is a wonderful company to work with. We have used their services for almost three years and in that time we have experienced Sales, Set-up, Account Management, and Support. In all areas, we are very pleased.
Donna K., CEO, Fire Equipment Service and Sales, Inc.
Our Account Management team’s mission is to interface with you early and often, and support you in building a long-term solution that maximizes return on investment.
Our Account Management Team Will:
Provide services at no additional cost
Focus on understanding your business and work with you to overcome any challenges to help reach your goals and objectives
Perform quarterly account reviews to ensure that you have a deep understanding of where you are finding success and where you have opportunities for ROI
Provide advanced training for you and your team on the latest products and features
GPS Insight’s customer service is outstanding. People are always friendly and make sure they’ve helped us in the proper way.
Burnett T., Fleet Administrator, Crescent Electric Supply Company