AT&T 2G Sunset
The AT&T 2G Sunset will be complete by the end of 2016.
If you currently track your vehicles with GPS devices, you may be affected by the 2G Sunset.
GPS Insight often receives questions about the upcoming AT&T shutdown of their 2G network, commonly referred to as the 2G Sunset, and how it will affect telematics devices. To help you understand more about the 2G Sunset, we’ve put together a list of common questions and answers below.
What is the AT&T 2G Sunset?
In August of 2012, AT&T announced the gradual shutdown of their second-generation, 2G, wireless network to be completed by the end of 2016. In an effort to improve the customer experience, AT&T is reallocating their capacity to their newer, more advanced wireless spectrum networks. See AT&T 2G Sunset Map.
Why is AT&T moving away from 2G?
As data use among its subscriber base increases, the demand for faster speeds is increasing. AT&T is reallocating the spectrum used for 2G communications to improve overall speed and meet demand. 2G technology debuted in the 1990s and was the first to apply digital technology to cellular devices. Since its debut, faster, more efficient technologies have been introduced to the AT&T network. Reallocating the aging 2G technology will ultimately improve the end-user experience.
How does the 2G Sunset affect me?
Aside from older cellular telephones, many devices on the 2G Network are non-traditional, automated machines (i.e. vehicle tracking devices, devices found in power meters, shipping containers, wind turbines, vending machines and many others) that communicate critical information to central monitoring servers. These devices will need to be replaced with newer versions that support newer cellular technologies.
How do I know if my vehicle tracking device needs to be replaced?
If you have a CDMA device, typically one that operates on the Verizon network, you do not need your device replaced. The only devices affected are AT&T devices, sometimes referred to as GSM devices. If your device does not support 3G or above communications on the AT&T network, it will need to be replaced as soon as possible. At GPS Insight we’ve started notifying our own customers that currently have affected devices. We’ve created a hotline to help identify devices that need replacing. If you suspect your device is affected, please request an evaluation immediately by filling out the form on this page or calling 866-477-4321 for device replacement promotions.
When will my vehicle tracking devices need to be replaced?
AT&T plans to complete the 2G network turn down by the end of 2016. Some cities will see their 2G network turned down prior to the end of 2016. Devices that are still dependent upon the 2G network need to be replaced as soon as possible since your city may be scheduled for an early turn down experience.
What if I'm not a GPS Insight customer but suspect I have affected devices?
GPS Insight is currently running various promotions to move both customers and non-customers away from AT&T 2G devices. If you currently track your vehicles with a provider that has not accounted for the AT&T 2G sunset, please request an evaluation immediately or call 866-477-4321 to learn more about our current promotions.
Contact us to discuss your options:
Contact us today to learn more about the 2G sunset and how we are prepared to make the transition of your 2G devices to updated devices as smooth as possible.